Apartel USA will definitely refund your security deposit if you 1. turn in 48-hour move-out notice to the local rental office which will be immediately time-stamped 2. maintain your rent payment current 3. clean up the apartment 4. go through the Walk-through inspection with the management which must be positive. Positive walk-through means that the inspector from the local management does not find any amenity items and/or FF&E missing, damaged or tampered. If you move out of the Apartel without meeting the conditions listed above and you still like Apartel USA to consider that your deposit be refunded, please fill out this form. It usually takes a week for us to get back to you with an answer. We definitely study your petition seriously and deliver our opinion towards your request. Our decision is made purely based on our prevailing policy and the Fair Housing Requirements. Our answer to your petition can be an approval or a denial. In case that your request is denied, you can still seek legal assistance. Remember, the state law allows the management to settle your security deposit refund within 30 days as of your move-out date. However, we will try our best to accommodate you faster though no guarantee.
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