Apartel USA will definitely refund your security deposit if you 1. turn in a miminum 48-hour move-out notice to the local rental office which will be immediately time-stamped 2. maintain your rent payment current including other charges such as Community Rule Violation Penalty, etc. 3. clean up the apartment and return the key before 11:00 am on the move-out date. Late move-out must be pre-approved by the management. The apartment must be in the condition the same way as its original state. natural wear and tear are exempted. 4. go through the Walk-through inspection with the management which must be positive. Positive walk-through means that the inspector from the local management does not find any amenity items and/or FF&E missing, damaged or tampered.
WE KNOW LIFE ISN'T EASY ! Even though Ohio State law grants us 30 days for the refund, we still try our best to do it as early as possible. If you want to know your eligibility and status of refund, please fill out this form to inquire answer at any time.